Support
SHIPPING POLICY
Last updated: May 2026
Belgium
Cost
€4.99
Free over €80
Delivery
1–3 business days
Countries
BE
Europe
Cost
€12.99
Free over €150
Delivery
3–7 business days
Countries
AT, DE, FR, NL, LU, ES, IT, PT, CH, DK, SE, FI, NO, PL, CZ, HR, HU, RO, GR, IE, and more
Rest of the world
Cost
€24.99
Free over €250
Delivery
7–14 business days
Countries
USA, Canada, UK, Australia, UAE, and all other countries
PROCESSING TIME
Orders are processed within 1–2 business days of payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.
CUSTOMS & DUTIES
For orders outside the EU, customs duties and import taxes may apply. These charges are the responsibility of the recipient and are not included in the shipping cost. Please check your country's customs regulations before ordering.
TRACKING
All orders include tracking. Once shipped, you can track your order from the My Orders page or via the link in your shipping confirmation email.
LOST OR DELAYED ORDERS
If your order has not arrived within the estimated timeframe, contact us at fitnessainemei@gmail.com and we will investigate with the carrier.